System Administrator

 

WITH CHANGE FOX

Are you looking for a team member to manage and maintain your local and cloud IT environment?

role notes & useful statistics

Customer / Supplier Exposure

10% of the role is customer exposed

Low levels of direct customer or supplier exposure is expected for this role

English Proficiency Requirement

60% Difficulty

Understanding and communicating in English is important for this role

Internal Communications

75% Difficulty

A system for communicating tasks and requirements should be put in place, however, by its nature, this role will include ad-hoc tasks regularly

Talent Availability

85% Difficulty

Many qualified resources are available to fulfil this role

Domain Knowledge Requirement

15% Difficulty

Little customer specific domain knowledge is required

Ease of Measurement

50% Difficulty

IT infrastructure roles can be more difficult to measure outside of uptime reporting

Overview

An offshored system administrator will be able to do the majority of tasks conducted by internal resources or external IT services firms in relation to managing your IT infrastructure.

Specific responsibilities would be identified as part of the recruitment of your new staff member as well as any certification requirements.

Why Offshore This Function?

  • Your organisation has and is growing and the day-to-day system administration requirements have become a burden to local staff
  • You are using expensive external IT service providers for day-to-day system administration functions
  • Internal promotion or turnover has created resource capacity issues

Top 5 Responsibilities

  • Monitor and maintain IT infrastructure
  • Implement standard operating environments for all systems
  • Maintain Active Directory and other software licensing
  • Provide voice, email and online support to internal resources
  • Ensure security policies are implemented and adhered to

 


 

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