Telemarketer




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Telemarketer

Are you looking to add a cost-effective telemarketing channel to your sales strategy?

Change Fox will step you through our five step offshoring process to define your requirement, design your processes, match you to appropriate suppliers, guide your recruitment and then manage and grow your team into the future.

ROLE STATISTICS

Customer / Supplier Exposure

70% of the role is customer exposed

English Proficiency Requirement

90% Difficulty

Internal Communications

70% Difficulty

Talent Availability

90% Difficulty

Domain Knowledge Requirement

80% Difficulty

Ease of Measurement

85% Difficulty
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Overview

An offshored telemarketer will be able to do the majority of tasks conducted by internal resources or external telemarketing firms.

Specific responsibilities would be identified as part of the recruitment of your new staff member as well as any certification requirements.

Why Offshore This Function?

  • Your organisation has and is growing and the day-to-day telemarketing requirements have become a burden to local staff
  • You are using expensive external telemarketing services
  • Internal promotion or turnover has created resource capacity issues

Top 4 Responsibilities

  • Influences customers or prospects to purchase products or services by following a prepared scripts
  • Completes orders by recording names, addresses, and purchases; referring orders for filling
  • Keep internal databases up-to-date
  • Provide call reports and statistics as required

 

 

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Let's Talk

We’ll ask you about your business and see if we can help you build your offshored team faster and more cost effectively.

Level 3 East, 50 Grenfell St,
ADELAIDE, SA, 5000

+61 8 7200 0369

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