Part of developing your organisation, teams and staff is reflecting and reviewing your yearly results and identifying areas of possible improvement. If you have an offshored team, or you would like to explore one, then now is a great time to register for an Offshoring Health Check!
An offshoring health check is a service designed to analyse and provide actionable recommendations to your organisation about how to maximise the results of your offshoring initiative. As part of this health check we will evaluate, as a start, the below aspects of your operations;
1. Strategic Direction
Is the strategic direction of the organisation well-defined and how good is your teams’ clarity, understanding, acceptance and enthusiasm for the vision?
Alignment to strategic direction is essential for building effective and efficient teams, regardless of the scope of the role(s) or the location of the team members. We will evaluate and score your engagement; providing a summary and recommendations to improve that score where appropriate.
2. Operational Functions
Which operational functions you have offshored and how do their results compare to your local resources and similar teams within the Change Fox community?
Poor results may be a reflection on the management of your offshored team or inappropriate roles being offshored. We will assess the viability of the roles you’ve offshored and report on insights into the results achieved by the team.
3. Task Workflow
How is work distributed, communicated and completed? Where are the critical touchpoints with your team and how effective they are?
Ensuring that your task workflow is efficient, repeatable and appropriately supported is fundamental for offshoring success and where appropriate your offshored team should be able to operate independently, but this objective can be at risk if poor workflow of tasks exists. We will test your workflows and provide guidance on any recommended improvements.
4. Performance Management
How effective are your performance management processes in delivering value to the organisation while increasing professional growth across the team?
Performance management should absolutely be more than an annual or six-monthly retrospective review between a manager and a staff member. Amazingly and unfortunately that’s often the case. We will validate the effectiveness of your performance management processes and, if required, introduce your organisation to modern principals and approaches to performance management.
Contact us today and we can book you in!