Customer / Supplier Exposure
Minimal levels of direct customer or supplier exposure is expected for this role
English Proficiency Requirement
Understanding and communicating in English is important for this role
A system for communicating tasks and requirements should be put in place, however, by its nature, this role will include ad-hoc tasks regularly
Many qualified resources are available to fulfil this role
Domain Knowledge Requirement
Little customer specific domain knowledge is required
Ease of Measurement
Human resources functions are less tangible that other operational functions.
Adopting a Change Fox support and management plan will provide you with specialised resources with a strategic focus on developing and retaining your offshore team members.