Technical Writer



Are you looking for a team member to create consistent and professional documentation within your SDLC?

role notes & useful statistics

Customer / Supplier Exposure

50% of the role is customer exposed

Low levels of direct customer or supplier exposure is expected for this role

English Proficiency Requirement

90% Difficulty

Understanding and communicating in English is important for this role

Internal Communications

80% Difficulty

A system for communicating tasks and requirements should be put in place, however, by its nature, this role will include ad-hoc tasks regularly

Talent Availability

70% Difficulty

Many qualified resources are available to fulfil this role

Domain Knowledge Requirement

90% Difficulty

High levels of customer and business specific domain knowledge is required

Ease of Measurement

75% Difficulty

Tasks are usually easily measurable and correctness is traceable


An offshored technical writer will be able to work with your software team to better document requirements, success criteria and user/system documentation.

Specific responsibilities would be identified as part of the recruitment of your new staff member as well as any certification requirements.

Why Offshore This Function?

  • Your organisation has and is growing and the day-to-day technical writing requirements have become a burden to local staff
  • You are effectively ignoring this important aspect of your SDLC currently
  • Internal promotion or turnover has created resource capacity issues

Top 4 Responsibilities

  • Document software requirements
  • Work with business analysts or key stakeholders to document success criteria
  • Develop user and/or system documentation
  • Write release notes and draft press releases for new software releases



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