Overview
Adopting a Change Fox support and management plan will provide you with specialised resources with a strategic focus on developing and retaining your offshore team members.
Why Offshore This Function?
- Your organisation is building an offshored team
- Your organisation has built an offshored team but has experienced high dysfunctional turnover
- Your organisation has built an offshored team but has not realised the expected results
Top 4 Responsibilities
- Increased business performance through business, team and staff insights
- Increased feedback mechanisms for and within your offshored team
- Monthly team and staff engagement reports with strategic recommendations
- Access to Change Fox education packages on important topics such as “leadership within the context of an offshored team”
Role Notes & Ratings
Depending on the role that you are offshoring there are considerations that you should be aware from. The below is an evaluation of key aspect of an offshored position based on our experiences in the industry
Customer / Supplier Exposure
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Minimal levels of direct customer or supplier exposure is expected for this role
English proficiency requirement
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Understanding and communicating in English is important for this role
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A system for communicating tasks and requirements should be put in place, however, by its nature, this role will include ad-hoc tasks regularly
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Many qualified resources are available to fulfil this role
Domain knowledge requirement
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Little customer specific domain knowledge is required
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Human resources functions are less tangible that other operational functions.
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