Overview

An offshored technical writer will be able to work with your software team to better document requirements, success criteria and user/system documentation.

Specific responsibilities would be identified as part of the recruitment of your new staff member as well as any certification requirements.

Why Offshore This Function?

  • Your organisation has and is growing and the day-to-day technical writing requirements have become a burden to local staff
  • You are effectively ignoring this important aspect of your SDLC currently
  • Internal promotion or turnover has created resource capacity issues

Top 4 Responsibilities

  • Document software requirements
  • Work with business analysts or key stakeholders to document success criteria
  • Develop user and/or system documentation
  • Write release notes and draft press releases for new software releases

 


 

Role Notes & Ratings

Depending on the role that you are offshoring there are considerations that you should be aware from. The below is an evaluation of key aspect of an offshored position based on our experiences in the industry

Customer / Supplier Exposure

50%
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Low levels of direct customer or supplier exposure is expected for this role

English proficiency requirement

65%
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Understanding and communicating in English is important for this role

Internal communications

45%
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A system for communicating tasks and requirements should be put in place, however, by its nature, this role will include ad-hoc tasks regularly

Talent Availability

65%
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Many qualified resources are available to fulfil this role

Domain knowledge requirement

45%
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High levels of customer and business specific domain knowledge is required

Ease of Measurement

65%
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Tasks are usually easily measurable and correctness is traceable

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